Terms and conditions

1. Definitions. In these Terms and Conditions, "we," "us" or "our" refers to Wishwood slot N.V., a company incorporated under the laws of Curaçao; "you" or "your" means an individual who accesses our online casino services.
2. License and Jurisdiction. We are licensed by the Government of Curaçao to provide remote gaming services in accordance with Curaçao law. Any disputes arising from these Terms shall be resolved exclusively according to the laws of Curaçao, without regard to its conflict-of-law provisions.
3. Eligibility and Restrictions. Our online casino is available for registration by individuals who are at least 18 years old (or the minimum age required in their jurisdiction). Registration is subject to local law, so players must ensure that online gambling is legal in Canada or their specific jurisdiction before signing up.
4. Account Opening and Verification. To open an account with us, you will need to provide accurate information about yourself as requested during the registration process. You will be required to verify your age, identity, and address through a secure process where applicable.
5. Payment Terms. We accept various payment methods for deposits and withdrawals. Details of available payment options may change over time, but we currently accept Interac, cards (Visa, Mastercard), e-wallets, and cryptocurrency. Please note that certain restrictions apply to specific payment processors or local laws might restrict transactions from your region.
6. Bonus Offers. From time to time, we offer bonus promotions to new players and loyal customers. These bonuses may come with terms such as wagering requirements, maximum bet restrictions, or minimum deposit conditions. Your acceptance of any bonus means that you agree to these specific promotional rules.
7. Wagering Requirements. To withdraw funds from your account, you must fulfill the specified wagering requirement associated with each bonus received by placing bets on eligible games within a given period. If we suspect abusive play practices, we reserve the right to deny withdrawal requests.
8. Account Closure and Cancellation of Accounts. We have the absolute discretion to close an account if we consider it necessary, without providing reason or prior notice. This may be due to abuse of bonus policies, match-fixing accusations, suspected underage play, self-exclusion, or other grounds deemed sufficient by our management.
9. Self-Exclusion and Time-Outs. You can request a time-out (cool-off period) from 24 hours up to several weeks or choose permanent self-exclusion for your account. During this period, all access will be denied, including marketing communications.
10. Responsibility and Problem Gambling. We encourage responsible gambling practices. In such cases, we point you toward various support organizations like GamCare, Gaming Therapy, ConnexOntario, or provincial problem-gambling services available within your region.
11. Withdrawal Processing Timeframes. Processing of withdrawals may take up to 3-5 business days for e-wallets and up to 7 business days for other payment methods.
12. Compliance with Laws and Regulations. Our operation is subject to Curaçao law as it applies to online gaming, while we also voluntarily comply with responsible gambling standards such as daily, weekly, or monthly deposit limits; loss limit reminders; session duration alerts; and self-exclusion schemes that align with region-specific regulatory frameworks.
13. Disclaimer of Warranties and Liability Limitations. We make no express warranties, whether oral or in writing, about our services, including any representation about the operation of the software we provide or its suitability for a specific use, nor assume liability beyond what is required under applicable law.
14. TerminationThese Terms and Conditions shall cease upon termination of your registration with us. Upon closing your account, you will not have access to it until re-registration occurs in compliance with current requirements at that time.
15. Amendments to the Agreement. We may change these Terms from time to time without prior notice or reason given for such alterations, but changes will be subject to Curaçao law. Continued use of our online casino services after updates signify your acceptance and commitment to any revised agreement.
16. Entirety of Agreement and Waiver of Right to Sue. This contract constitutes the entire understanding between us in regard to its terms and conditions; all representations or warranties are as set forth in this document. You acknowledge waiver of all right to sue for alleged misrepresentation, fraud, or misleading action.
17. Governing Law. All disputes arising under these Terms will be governed by the laws of Curaçao with its jurisdiction having exclusive authority and power over any such controversies involving rights or duties that arise hereunder.

By registering an account at Wishwood slot and participating in our games, you confirm your acceptance and agreement to each provision outlined within this document.